- Level
- confirmed
- Worst impact
- Degraded
- Components
- Voice Agent, Chat Agent
- Down Index
- 18of 100
What to do
Check whether you use Zoom Voice Agent, Chat Agent. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.
Anything that failed between 2026-08-17 18:12 UTC and 2026-08-17 19:22 UTC may need a replay.Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 2
- monitoring
We have successfully identified the root cause affecting Zoom virtual agent. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
provider
- resolved
This incident has been resolved and the affected services have been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1e46a12a78
Is Zoom still down?
No, this incident was resolved 2026-08-17 19:22 UTC. For Zoom's live state, see https://down.guide/zoom.
How long did it last?
1h 10m, from 2026-08-17 18:12 UTC to 2026-08-17 19:22 UTC, by the times Zoom posted.
What was affected?
Zoom named Voice Agent, Chat Agent.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.