- Level
- confirmed
- Worst impact
- Degraded
- Components
- Zoom Revenue Accelerator
- Regions
- jp
What to do
Check whether you use Zoom Zoom Revenue Accelerator in jp. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 38m it lasted.
Anything that failed between 2026-07-18 14:17 UTC and 2026-07-18 19:56 UTC may need a replay.Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 4
- investigating
We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
provider
- investigating
We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
provider
- identified
We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
provider
- resolved
The service degradation affecting the Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in the Japan Region has been successfully resolved. Users may need to reload their browser page or refresh their client app. This incident has been resolved, and the affected services have been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-3908d3e8b2
Is Zoom still down?
No, this incident was resolved 2026-07-18 19:56 UTC. For Zoom's live state, see https://down.guide/zoom.
How long did it last?
5h 38m, from 2026-07-18 14:17 UTC to 2026-07-18 19:56 UTC, by the times Zoom posted.
What was affected?
Zoom named Zoom Revenue Accelerator in jp.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.