Service Degradation Affecting Zoom Clinical Notes in United States

What to do

• Check whether you use Zoom Clinical Notes in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 11m it lasted.

  Anything that failed between 2026-04-29 15:45 UTC and 2026-04-29 18:56 UTC may need a replay.

• Subscribe to Zoom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 5

1. identifiedApr 29, 2026, 3:45 PM UTC

   We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.

   provider

2. identifiedApr 29, 2026, 5:16 PM UTC

   We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

   provider

3. identifiedApr 29, 2026, 6:19 PM UTC

   We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

   provider

4. monitoringApr 29, 2026, 6:45 PM UTC

   Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.

   provider

5. resolvedApr 29, 2026, 6:56 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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