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Zoom

Service Degradation Affecting Zoom Clips

Degraded Lasted 17h 55m · started · Zoom's page

Level
confirmed
Worst impact
Degraded
Components
Zoom Clips
Down Index
23of 100

What to do

  • Check whether you use Zoom Zoom Clips. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17h 55m it lasted.

    Anything that failed between 2026-10-14 02:03 UTC and 2026-10-14 19:58 UTC may need a replay.
  • Subscribe to Zoom's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 8

  1. investigating

    We are currently investigating a service degradation with Zoom Clips affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    provider

  2. identified

    We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    provider

  3. identified

    Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    provider

  4. identified

    Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    provider

  5. identified

    Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

    provider

  6. identified

    Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

    provider

  7. monitoring

    The service degradation with Zoom Clips affecting a subset of users has been successfully resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363 Our team will continue to monitor the situation closely and keep you informed of any further developments.

    provider

  8. resolved

    This incident has been resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-59081583fc

Is Zoom still down?

No, this incident was resolved 2026-10-14 19:58 UTC. For Zoom's live state, see https://down.guide/zoom.

How long did it last?

17h 55m, from 2026-10-14 02:03 UTC to 2026-10-14 19:58 UTC, by the times Zoom posted.

What was affected?

Zoom named Zoom Clips.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.