- Level
- confirmed
- Worst impact
- Degraded
- Components
- Calling (Inbound/Outbound), Voice (Inbound/Outbound)
- Regions
- in
- Down Index
- 23of 100
What to do
Check whether you use Zoom Calling (Inbound/Outbound), Voice (Inbound/Outbound) in in. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 23m it lasted.
Anything that failed between 2026-09-24 11:19 UTC and 2026-09-24 13:42 UTC may need a replay.Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 4
- investigating
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
provider
- identified
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. We are actively working with our carrier partner to resolve the issue. We will share updates as soon as they become available.
provider
- monitoring
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
provider
- resolved
This incident has been resolved and the affected services have been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-85766757b8
Is Zoom still down?
No, this incident was resolved 2026-09-24 13:42 UTC. For Zoom's live state, see https://down.guide/zoom.
How long did it last?
2h 23m, from 2026-09-24 11:19 UTC to 2026-09-24 13:42 UTC, by the times Zoom posted.
What was affected?
Zoom named Calling (Inbound/Outbound), Voice (Inbound/Outbound) in in.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.