- Level
- confirmed
- Worst impact
- Degraded
- Components
- Calling (Inbound/Outbound), Voice (Inbound/Outbound)
- Regions
- apac
What to do
Check whether you use Zoom Calling (Inbound/Outbound), Voice (Inbound/Outbound) in apac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11m it lasted.
Anything that failed between 2026-04-07 17:17 UTC and 2026-04-07 17:28 UTC may need a replay.Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 2
- monitoring
On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.
provider
- resolved
This incident has been resolved and the affected services have been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a55d062744
Is Zoom still down?
No, this incident was resolved 2026-04-07 17:28 UTC. For Zoom's live state, see https://down.guide/zoom.
How long did it last?
11m, from 2026-04-07 17:17 UTC to 2026-04-07 17:28 UTC, by the times Zoom posted.
What was affected?
Zoom named Calling (Inbound/Outbound), Voice (Inbound/Outbound) in apac.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.