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Zoom

Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America

Degraded Lasted 59m · started · Zoom's page

Level
confirmed
Worst impact
Degraded
Components
Voice Agent
Regions
us

What to do

  • Check whether you use Zoom Voice Agent in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 59m it lasted.

    Anything that failed between 2026-03-26 21:42 UTC and 2026-03-26 22:41 UTC may need a replay.
  • Subscribe to Zoom's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 3

  1. identified

    We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.

    provider

  2. monitoring

    The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a6dfe1ff94

Is Zoom still down?

No, this incident was resolved 2026-03-26 22:41 UTC. For Zoom's live state, see https://down.guide/zoom.

How long did it last?

59m, from 2026-03-26 21:42 UTC to 2026-03-26 22:41 UTC, by the times Zoom posted.

What was affected?

Zoom named Voice Agent in us.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.