Zoom: Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.

What to do

Check whether you use Zoom Zoom Rooms. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 4h 30m it lasted.
Anything that failed between 2026-04-16 16:24 UTC and 2026-04-16 20:54 UTC may need a replay.
Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

identifiedApr 16, 2026, 4:24 PM UTC
We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
provider
identifiedApr 16, 2026, 5:44 PM UTC
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
provider
identifiedApr 16, 2026, 6:41 PM UTC
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
provider
identifiedApr 16, 2026, 7:41 PM UTC
Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
provider
monitoringApr 16, 2026, 8:40 PM UTC
The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
provider
resolvedApr 16, 2026, 8:54 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Zoom still down?

No, this incident was resolved 2026-04-16 20:54 UTC. For Zoom's live state, see https://down.guide/zoom.

How long did it last?

4h 30m, from 2026-04-16 16:24 UTC to 2026-04-16 20:54 UTC, by the times Zoom posted.

What was affected?

Zoom named Zoom Rooms.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.