Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region.

What to do

• Check whether you use Zoom Calendar, Mail, Zoom Scheduler in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 8h 12m it lasted.

  Anything that failed between 2026-06-21 14:43 UTC and 2026-06-21 22:55 UTC may need a replay.

• Subscribe to Zoom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 5

1. identifiedJun 21, 2026, 2:43 PM UTC

   We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

   provider

2. identifiedJun 21, 2026, 3:22 PM UTC

   We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

   provider

3. identifiedJun 21, 2026, 4:03 PM UTC

   We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

   provider

4. monitoringJun 21, 2026, 5:52 PM UTC

   The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

   provider

5. resolvedJun 21, 2026, 10:55 PM UTC

   This incident has been resolved and the affected services have been restored.

   provider

Corrections

None so far.

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