Skip to main content
Zoom

Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

Degraded Lasted 16m · started · Zoom's page

Level
confirmed
Worst impact
Degraded
Components
Zoom Meetings, Zoom Phone, Zoom AI
Regions
us
Down Index
18of 100

What to do

  • Check whether you use Zoom Zoom Meetings, Zoom Phone, Zoom AI in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 16m it lasted.

    Anything that failed between 2026-09-10 18:22 UTC and 2026-09-10 18:38 UTC may need a replay.
  • Subscribe to Zoom's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 2

  1. monitoring

    On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b0ae5887b7

Is Zoom still down?

No, this incident was resolved 2026-09-10 18:38 UTC. For Zoom's live state, see https://down.guide/zoom.

How long did it last?

16m, from 2026-09-10 18:22 UTC to 2026-09-10 18:38 UTC, by the times Zoom posted.

What was affected?

Zoom named Zoom Meetings, Zoom Phone, Zoom AI in us.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.