Service Degradation Affecting Zoom AI Services in Japan.

What to do

• Check whether you use Zoom Zoom AI in jp. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 52m it lasted.

  Anything that failed between 2026-07-02 10:23 UTC and 2026-07-02 11:15 UTC may need a replay.

• Subscribe to Zoom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 4

1. investigatingJul 2, 2026, 10:23 AM UTC

   We are currently investigating a service degradation affecting Zoom AI services in Japan. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

   provider

2. identifiedJul 2, 2026, 10:33 AM UTC

   We have successfully identified the root cause affecting Zoom AI services in Japan. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

   provider

3. monitoringJul 2, 2026, 10:42 AM UTC

   The issue affecting Zoom AI services in Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed. Thank you for your patience.

   provider

4. resolvedJul 2, 2026, 11:15 AM UTC

   After conducting a thorough investigation, we can confirm that all services are operating normally and no impact has been observed. This incident has been resolved.

   provider

Corrections

None so far.

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