- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Zoom Phone
Summary
Zoom says scheduled maintenance at its AMS5 data center, affecting Zoom Phone, began November 3, 2026 at 9:00 AM Pacific. Users were to be moved to the FRA3 SIP zone, and brief disconnections were possible. Zoom's last update said maintenance was in progress, and the incident is marked resolved.
Written by anthropic/claude-haiku-5.5 from Zoom's own updates.
What to do
Check whether you use Zoom Zoom Phone. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Zoom came back after the window closed 2026-11-06 05:31 UTC.
Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 2
- scheduled
Zoom will perform service maintenance at our AMS5 Data Center starting at 9:00 AM Pacific on November 03, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ce96b73f55
Is this Zoom maintenance still going on?
No, it ended 2026-11-06 05:31 UTC.
How long did it last?
2d 12h, from 2026-11-03 17:00 UTC to 2026-11-06 05:31 UTC, by the times Zoom posted.
What was affected?
Zoom named Zoom Phone.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.