- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS/MMS (Inbound/Outbound), SMS (Inbound/Outbound)
- Regions
- au
What to do
Check whether you use Zoom SMS/MMS (Inbound/Outbound), SMS (Inbound/Outbound) in au. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h it lasted.
Anything that failed between 2026-03-12 01:14 UTC and 2026-03-12 04:14 UTC may need a replay.Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 5
- investigating
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
provider
- identified
We have identified the issue affecting inbound and outbound SMS delivery. We are working with our carrier to resolve the issue and will keep you informed with timely updates as progress is made. Thank you for your patience.
provider
- identified
We continue to work with our carrier to resolve the issue and will keep you informed with timely updates as progress is made. Thank you for your patience.
provider
- monitoring
Our underlying carrier partner has resolved the issue affecting inbound and outbound SMS delivery. Our team will continue to monitor the situation closely and keep you informed of any further developments.
provider
- resolved
This incident has been resolved and the affected services have been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d1a5600d6a
Is Zoom still down?
No, this incident was resolved 2026-03-12 04:14 UTC. For Zoom's live state, see https://down.guide/zoom.
How long did it last?
3h, from 2026-03-12 01:14 UTC to 2026-03-12 04:14 UTC, by the times Zoom posted.
What was affected?
Zoom named SMS/MMS (Inbound/Outbound), SMS (Inbound/Outbound) in au.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.