- Level
- confirmed
- Worst impact
- Degraded
- Components
- Zoom Phone
- Regions
- jp
- Down Index
- 18of 100
What to do
Check whether you use Zoom Zoom Phone in jp. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 13m it lasted.
Anything that failed between 2026-09-04 05:23 UTC and 2026-09-04 05:35 UTC may need a replay.Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 2
- monitoring
On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
provider
- resolved
This incident has been resolved and the affected services have been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d258a97981
Is Zoom still down?
No, this incident was resolved 2026-09-04 05:35 UTC. For Zoom's live state, see https://down.guide/zoom.
How long did it last?
13m, from 2026-09-04 05:23 UTC to 2026-09-04 05:35 UTC, by the times Zoom posted.
What was affected?
Zoom named Zoom Phone in jp.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.