- Level
- confirmed
- Worst impact
- Degraded
- Components
- AI Expert Assist
- Regions
- us
What to do
Check whether you use Zoom AI Expert Assist in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 20m it lasted.
Anything that failed between 2026-07-20 16:35 UTC and 2026-07-20 16:55 UTC may need a replay.Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 2
- monitoring
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
provider
- resolved
This incident has been resolved and the affected services have been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e5151b44b3
Is Zoom still down?
No, this incident was resolved 2026-07-20 16:55 UTC. For Zoom's live state, see https://down.guide/zoom.
How long did it last?
20m, from 2026-07-20 16:35 UTC to 2026-07-20 16:55 UTC, by the times Zoom posted.
What was affected?
Zoom named AI Expert Assist in us.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.