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Zoom

Incorrect offline status display for Zoom Rooms Scheduling Displays

Degraded Lasted 8h · started · Zoom's page

Level
confirmed
Worst impact
Degraded
Components
Scheduling Displays
Down Index
22of 100

What to do

  • Check whether you use Zoom Scheduling Displays. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h it lasted.

    Anything that failed between 2026-06-15 17:05 UTC and 2026-06-16 01:04 UTC may need a replay.
  • Subscribe to Zoom's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Zoom 7

  1. investigating

    We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays. As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard. Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

    provider

  2. investigating

    Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

    provider

  3. investigating

    Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

    provider

  4. identified

    We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    provider

  5. identified

    Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. We will keep you informed with timely updates as progress is made. Thank you for your patience.

    provider

  6. monitoring

    The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    provider

  7. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-e91dc168ff

Is Zoom still down?

No, this incident was resolved 2026-06-16 01:04 UTC. For Zoom's live state, see https://down.guide/zoom.

How long did it last?

8h, from 2026-06-15 17:05 UTC to 2026-06-16 01:04 UTC, by the times Zoom posted.

What was affected?

Zoom named Scheduling Displays.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.