Zoom: A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region.

What to do

Check whether you use Zoom Calling (Inbound/Outbound), Voice (Inbound/Outbound) in jp. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.
Anything that failed between 2026-03-09 06:01 UTC and 2026-03-09 06:11 UTC may need a replay.
Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

monitoringMar 9, 2026, 6:01 AM UTC
On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.
provider
resolvedMar 9, 2026, 6:11 AM UTC
This incident has been resolved and the affected services have been restored.
provider

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None so far.

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Is Zoom still down?

No, this incident was resolved 2026-03-09 06:11 UTC. For Zoom's live state, see https://down.guide/zoom.

How long did it last?

10m, from 2026-03-09 06:01 UTC to 2026-03-09 06:11 UTC, by the times Zoom posted.

What was affected?

Zoom named Calling (Inbound/Outbound), Voice (Inbound/Outbound) in jp.

What caused it?

Zoom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.