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Twilio

TwiML ConversationRelay Documents Page Error

Degraded Lasted 1h 56m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Documentation
Down Index
33of 100

What to do

  • Check whether you use Twilio Documentation. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 56m it lasted.

    Anything that failed between 2026-11-06 16:53 UTC and 2026-11-06 18:49 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

  1. investigating

    We are investigating an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are navigated away from the ConversationRelay documentation page and are unexpectedly prompted to log in to the Twilio Console when following the documentation links. We will provide an update in an hour or sooner with our findings.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    We identified an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are redirected away from the ConversationRelay documentation page and prompted to log in to the Twilio Console when following documentation links. A fix is currently in progress, and we will provide an update in 2 hours.

    provider

  4. resolved

    We resolved an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are redirected away from the ConversationRelay documentation page and prompted to log in to the Twilio Console when following documentation links. The service is operating normally.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0a5247e48b

Is Twilio still down?

No, this incident was resolved 2026-11-06 18:49 UTC. For Twilio's live state, see https://down.guide/providers/twilio.

How long did it last?

1h 56m, from 2026-11-06 16:53 UTC to 2026-11-06 18:49 UTC, by the times Twilio posted.

What was affected?

Twilio named Documentation.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.