- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS, Latin America
- Regions
- latam
Summary
Twilio says SMS delivery from Twilio to Brisanet subscribers in Brazil may be delayed. The latest update, from 2026-11-15 01:54 UTC, says the cause has been identified and a resolution is in progress, after an earlier recovery was observed.
Written by anthropic/claude-haiku-5.5 from Twilio's own updates.
What to do
Check whether you use Twilio SMS, Latin America in latam. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Fail over away from latam if you can, or switch to a fallback provider.
Otherwise back off retries and queue work, so you don't add load while it recovers.Watch Twilio's own updates; this page re-reads them every minute.
Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 12
- investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
provider
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Corrections
None so far.
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Questions about DWN-0eef9d5daf
Is Twilio down right now?
Twilio reports degraded (SMS Delivery Delays from Twilio to Brisanet Brazil), open since 2026-11-13 22:36 UTC. Live state for every component: https://down.guide/providers/twilio.
What was affected?
Twilio named SMS, Latin America in latam.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.