- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Backpack, Basecamp 5, Basecamp Classic, Basecamp 2, Campfire, Highrise
What to do
Check whether you use Basecamp Backpack, Basecamp 5, Basecamp Classic, Basecamp 2 and 2 more. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Check that everything you run on Basecamp came back after the window closed 2024-01-24 22:48 UTC.
Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 4
- identified
Our apps are having issues due to a DDoS attack. This is affecting logging into our apps and other features. Our team is currently working on a fix. We're very sorry for this trouble!
provider
- identified
Most app features should be working, but logging into accounts is still experiencing problems. We're very sorry for the trouble today.
provider
- monitoring
All apps and logging in are working now. We're actively monitoring any issues. Sorry for the trouble today, folks!
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-11bb004458
Is this Basecamp maintenance still going on?
No, it ended 2024-01-24 22:48 UTC.
How long did it last?
25m, from 2024-01-24 22:23 UTC to 2024-01-24 22:48 UTC, by the times Basecamp posted.
What was affected?
Basecamp named Backpack, Basecamp 5, Basecamp Classic, Basecamp 2 and 2 more.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.