- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Highrise
What to do
Check whether you use Basecamp Highrise. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Check that everything you run on Basecamp came back after the window closed 2024-10-17 20:05 UTC.
Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 5
- investigating
Highrise is having some trouble. We're currently investigating and very sorry for this trouble.
provider
- investigating
Highrise is having trouble loading some pages. We're still investigating the root cause.
provider
- investigating
Highrise is having trouble loading contacts, tasks and some other pages. We're continuing to investigate the root cause. We're so sorry for this trouble!
provider
- investigating
Highrise is still having some trouble. Searching/jumping to contacts is causing errors. We're continuing to investigate and very sorry for the trouble today.
provider
- resolved
We've remediated the issue and Highrise is working well now. We will continue to look into the root cause. Sorry for the problems today!
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-335c86065a
Is this Basecamp maintenance still going on?
No, it ended 2024-10-17 20:05 UTC.
How long did it last?
48m, from 2024-10-17 19:18 UTC to 2024-10-17 20:05 UTC, by the times Basecamp posted.
What was affected?
Basecamp named Highrise.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.