- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Basecamp 5
- Regions
- us
What to do
Check whether you use Basecamp Basecamp 5 in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Check that everything you run on Basecamp came back after the window closed 2024-02-08 18:04 UTC.
Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 5
- investigating
We're currently looking into some issues with user preferences (things like avatar, themes, etc.) in Basecamp 4. So sorry for the trouble.
provider
- identified
We've discovered the root cause and are actively working on a fix. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.
provider
- identified
We are continuing to work on a fix for this issue. Thanks so much for your patience.
provider
- monitoring
Basecamp 4 user preferences have been fixed. We will continue to monitor these closely. Sorry for the trouble, and thanks again for your patience.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-46a22dc8b1
Is this Basecamp maintenance still going on?
No, it ended 2024-02-08 18:04 UTC.
How long did it last?
1h 56m, from 2024-02-08 16:08 UTC to 2024-02-08 18:04 UTC, by the times Basecamp posted.
What was affected?
Basecamp named Basecamp 5 in us.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.