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Scaleway

Incident

[Transactional Email] - world - Delayed email delivery to Microsoft domains (Outlook/Hotmail)

Degraded Ongoing for 56m · started · Scaleway's page

DWN-6b9855bd42

Updates every minute from the provider's page.

Level
confirmed
Worst impact
Degraded
Components
Transactional Email

What to do

  • Check whether you use Scaleway Transactional Email. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Switch to another region or a fallback provider while it is open, if you have one.

    Otherwise back off retries and queue work, so you don't add load while it recovers.
  • Watch Scaleway's own updates; this page re-reads them every minute.

  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 1

  1. identified

    Start: 2026-11-12 ~18:45 UTC (19:45 CET) Impact: Some emails can take up 1 hour to be delivered. Cause: External. Microsoft 365 / Exchange Online outage Mitigation: Continuous monitoring of MX timeouts

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6b9855bd42

Is Scaleway down right now?

Scaleway reports degraded ([Transactional Email] - world - Delayed email delivery to Microsoft domains (Outlook/Hotmail)), open since 2026-11-12 20:07 UTC. Live state for every component: https://down.guide/providers/scaleway.

What was affected?

Scaleway named Transactional Email.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.