Scaleway status history
The newest 250 incidents over the last year, newest first; 99.97% uptime (90 days), 99.69% uptime (12 months). History from before down.guide started reading the page is imported from Scaleway's own archive.
2026-11
22 incidents
- [ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider.
- [Dedibox VPS] - VPS provisioning failed
- - [FR-PAR-1] Metadata API through VPC is experiencing slow response time
- ScalewayOperational[WEBHOSTING] [fr-par] pf-1010.whm.fr-par.scw.cloud
- ScalewayOperationalInterlink Router device at dc3 lost the connexion with the Interlink Route Reflector
- ScalewayOperational[DOMAIN - DNS] - ns0.online.net and ns0.dom.scw.cloud down
- ScalewayOperational[COCKPIT] - it-mil - data write/read path KO
- ScalewayDegraded[COCKPIT] - fr-par - Grafana access issues
Scaleway says some users in fr-par may have had errors accessing Cockpit Grafana from 11:00 to 14:45 CEST. The provider says the problem is now fixed, the incident is in monitoring, and it is under investigation.
- ScalewayDegraded[Network infrastructure] - AMS1 ; Room H6 Rack 50 - RPN Switch down
- ScalewayDegraded[Block Storage] - fr-par-1 - Write latency increase due to background operations
- ScalewayDegraded[DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D
Scaleway says RPNv1 network unavailability affected Dedibox racks in room 4-4, corridors C and D, in DC3. It says the first router of the pair is back online, a fix has been implemented, and it is monitoring the results.
- ScalewayDegraded[DC3] Switch issues in room 4-4 rack B14 / B15
Scaleway says an incident affecting switches in room 4-4, racks B14 and B15 in DC3, is in monitoring status. The provider reported the switch was unavailable, a technician was replacing the switch in B14, and a fix has been implemented with results being monitored.
- ScalewayDegraded[Transactionnal Email] - Delivering Issue
- ScalewayDegraded[Serverless Functions/Containers] - [nl-ams] - Connectivity issues
- ScalewayDegradedCockpit (pl-waw) Traces ingestion is degraded
- ScalewayDegraded- [fr-par] - Some Serverless Containers are unreachable
- ScalewayDegraded[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped
Scaleway says Load Balancer creation and configuration, and auto-healing, in PAR1 were affected by an internal metadata API failure, starting 2026-11-03 at 09:54 UTC. The incident is now in monitoring, and the provider says the situation should be back to normal.
- ScalewayDegraded[NETWORK] Switch down in DC3 Room 46 Rack B09-B10
- ScalewayOperational- Billing consumptions in November are not up-to-date
- ScalewayDegraded[NETWORK] - [DC5] RPN switch is down on DC5/S9/C52
- ScalewayOperational[Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable.
- ScalewayDegraded[Container Registry] - FR-PAR - API unreacheable upstream request timeout.
2026-10
53 incidents
- [Support] Delays in ticket processing
- [Support] Call Handling Delays
- ScalewayDegraded[fr-par] [Serverless SQL DB] Backups will be suspended on Friday and Saturday nights
- ScalewayDegraded[NL-AMS] - [Serverless Containers] - 20% of client requests failed with HTTP 503 errors
- ScalewayDegraded[fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster
- ScalewayPartial outage[fr-par] [Serverless SQL DB] All SQL databases are unavailable
- ScalewayDegraded- TEM IP address blacklist
- ScalewayDegraded[WEBHOSTING] - PF-13 issue
- ScalewayOperational[Managed database] - [AMS] - New instances can't be provisioning
- ScalewayDegraded[it-mil] impossible to create Serverless Containers
- ScalewayDegraded[Generative APIs] - GLM-5.3 model unavailability
- ScalewayDegraded[GenerativeAPI] - Deepseek-v4/v4.1-flash timeouts
The provider says that some requests to the deepseek-v4-flash and deepseek-v4.1-flash models in its GenerativeAPI product had experienced elevated timeouts. On 2026-10-26 it reported that error rates were improving and it was monitoring. On 2026-11-06 it marked the incident resolved.
- ScalewayOperational[Generative API's] - Deepseek-v4.1-flash timeouts
- ScalewayDegraded[BookMyName] PHP emergency migration — multiple service regressions
- ScalewayDegraded[COCKPIT] - fr-par - SCW logs latency / partial drop in ingestion
- ScalewayDegraded[Serverless Functions][fr-par/nl-ams/pl-waw] Security updates applied to PHP and Node.js runtimes
- ScalewayOperationalAMSDC1 / Room 6 / Rack 6.12.78 - RPN switch unreachable
- ScalewayPartial outage[GAPI] - [global] - Dedicated deployment deletion failing
- ScalewayMajor outage[BookMyName][Security] Emergency maintenance - BMN services unavailable
- ScalewayDegraded[fr-par-2] - Block Storage control plane issue during upgrade
- ScalewayDegraded[Generative API] - [global] - New dedicated deployment creation temporarily unavailable
- ScalewayOperational[Cockpit] (fr-par) custom logs datasources were partially unavailable for writing and querying
- ScalewayDegraded[IAM] Some users experienced login issues with SAML authentication
- ScalewayDegraded[Generative API] - [global] - GLM-5.3 timeouts
- ScalewayDegraded[fr-par] Partial unavailability affecting an Object Storage cluster
- ScalewayDegraded[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable
- ScalewayDegraded[Cockpit] Listing data exporters results in an error
- ScalewayDegradedDegraded Performances on it-mil APIs
Scaleway says its it-mil APIs had degraded performance, with some requests seeing elevated latency, intermittent errors, or timeouts. The provider says a fix was implemented and later marked the incident resolved.
- ScalewayDegraded[Generative API] - [global] - Deepseek v4.1 flash timeouts
- ScalewayDegraded[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
- ScalewayDegraded[Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable
- ScalewayDegraded[Instances] - AMS1 / Room Hall6 / Rack 6.12.32 - ams1dc1-net-f02lf75.ams1 crashes multiple time
- ScalewayDegraded[FR-PAR-1] - Failure in cooling system
- ScalewayDegraded[GAPI] - [Global] - Qwen3 Embeddings produces timeouts
- ScalewayDegraded- Public Switch Unreachable at DC3, Rack S46-E16
- ScalewayDegraded[Network] [DC2]- Switch Down in Room 205-Rack G2.
- ScalewayDegraded[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
- ScalewayDegraded[DOMAIN-DNS] - DNS synchronization failed
- ScalewayDegraded[Support] Delays in ticket processing
- ScalewayDegraded[Support] Call Handling Delays
- ScalewayDegraded- [fr-par] - Jobs are stuck in a transient state
- ScalewayDegraded[Dedibox VPS] [fr-par] - servers locked in Paris location
- ScalewayDegradedIncrease in 5xx errors on fr-par Container Registry
- ScalewayDegraded[Cockpit]- it-mil - api down
- ScalewayDegraded[Key Manager] - it-mil - api unavailable
- ScalewayDegraded[Generative APIs] - [fr-par] - glm-5.2 service instabilities
- ScalewayPartial outage[DOMAINS] API communication lost
- ScalewayDegraded[DC5] Public Switch in rack b11 room 1 is down
- ScalewayDegraded[Support] Call Handling Delays
- ScalewayDegraded[DC5] Several Switch and server down Row B and D
- ScalewayDegraded[Web Hosting] - Intermittent access on pf-1004 platform
- ScalewayDegraded[Dedibox VPS] - [fr-par] servers locked in Paris location
- ScalewayDegraded[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed
2026-09
47 incidents
- ScalewayDegraded- TEM IP address blacklist
- ScalewayPartial outage- Global - Account API Down
- ScalewayDegraded[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
- ScalewayDegraded[FR-PAR] Network perturbations
- ScalewayDegraded[AGWX] Stabilities issues in fr-par
- ScalewayDegradedRPN - AMS1/AMS - rpn service unreachable for rack 6.12.71
- ScalewayDegraded[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
- ScalewayDegraded[OBJS] pl-waw: Operations are slow
- ScalewayDegraded[GenAPI] gpt-oss error rate increase
- ScalewayDegraded[EDGE] Faulty cache server
- ScalewayDegraded[Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata
- ScalewayDegraded[fr-par] Qwen 3 235B saturated
- ScalewayDegraded[GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness
- ScalewayDegradedRPN switch reboot in DC2/S301/D13
- ScalewayDegraded[WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra
- ScalewayDegradedsan-dc2-7 unreachable
- ScalewayDegraded[CKPT] (fr-par) Some customers may have traces ingestion and query unavailability
- ScalewayDegraded[Instances] - not all resolvers updated with new subnet 78.232.0.0/21
- ScalewayDegraded[INSTANCE][FR-PAR-2] Outbound connectivity issues
- ScalewayDegraded[GAPI] - Dedicated deployment cannot start properly
- ScalewayDegraded[Dedibox] DC5 - room 9 - rack D31 - RPN switch down
- ScalewayDegraded[Kafka] - [mil] - API instabilities
- ScalewayDegraded[Serverless Containers] - [mil] - API instabilities
- ScalewayDegraded[WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud
- ScalewayDegraded[Support] Delays in ticket processing
- ScalewayDegraded[Support] Phone assistance is unavailable
- ScalewayDegraded[PGWY] - [fr-par-1] - Public Gateay stuck in a transient state
- ScalewayDegraded[NETI] - DC2/S103/A7 - Public switch reboot
- ScalewayDegraded[generative-apis] - [fr-par ] - gemma4 unhealthy
- ScalewayDegraded[NETI] - DC3/S45/C5 - Public switch has rebooted
- ScalewayDegraded[MGDB] - [fr-par] - Restore Snapshot is broken
- ScalewayDegraded[fr-par] some jobs cannot be started due to internal error
- ScalewayPartial outage[VPCL] - it-mil-1 - Network Incident on going at IT-MIL-1
- ScalewayDegraded[NETI] - AMS1/H6/6B52 - Public switch has rebooted
- ScalewayDegraded[NETI] - DC2/301/D4 - Public switch unavailable
- ScalewayDegraded[NL-AMS] Traces ingestion unavailable
- ScalewayDegraded[REGX] - [it-mil] - Cannot authenticate/pull/push images
- ScalewayDegraded[NETI] - DC2 / 202-A / A11 - Switch unreachable
- ScalewayPartial outage[OBJS] - [it-mil] - Elevated error rate - All hive nodes are down
- ScalewayMajor outage[IT-MIL]Multiple APIs are down
- ScalewayDegraded[TREM] - Delivery latency
- ScalewayDegraded[BOOKMYNAME] – Global – .CO TLD Connectivity Issue
- ScalewayDegraded[DC5] Public switch reboot
- ScalewayDegraded[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation
- ScalewayDegraded[VPC] Network Connectivity issues in pl-waw-3
- ScalewayDegradedPublic switch reboot in DC3 - Room 4 - Zone 4-5 - Rack A11
- ScalewayDegraded[BILL] - Duplicate PDF documents for Scaleway Italia customers
2026-08
33 incidents
- ScalewayDegraded- [DC3] - dedibackup unavalaible - 500 error
- ScalewayDegraded[Elastic Metal] Install issues
- ScalewayDegraded[GAPI] - missing metrics in cockpit
- ScalewayDegradedTemporary Traffic Loss on partial FR-PAR-2 instances
- ScalewayDegraded[CKPT] [FR/NL/PL] - Cockpit Logs ingestion down
- ScalewayDegraded[EDGE] - [GLOBAL] - latency on some nodes
- ScalewayDegraded[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack
- ScalewayDegraded[SEDB] - [fr-par] - Endpoint not displayed correctly in the console
- ScalewayDegraded[DNSE] - [waw1] - no update on DNS
- ScalewayDegraded[BMNA] - global - epp instability for some TLDs
- ScalewayDegraded[OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod
- ScalewayDegraded[BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc)
- ScalewayPartial outage[API] - [it-mil] - Not Available
- ScalewayDegraded[fr-par] Site-to-site VPN configuration issue
- ScalewayDegradedpl-waw - websites scw.site inaccessible
- ScalewayDegraded[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network
- ScalewayDegraded[VPCL] - [WAW2] - Some Instances were not reachable using VPC on PL-WAW-2
- ScalewayDegraded[EDGE] - random 403 returned on 76 pipelines
- ScalewayDegraded[PAR] Nine IX blackholed some traffic
- ScalewayMajor outage[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
- ScalewayDegraded[BMNA] - AFNIC EPP connection
- ScalewayDegraded[EDGE] - 503 error
- ScalewayDegraded[CKPT] - [Global] - On new projects, first attempts to connect to Grafana may result in internal error (the following ones end up working)
- ScalewayDegraded[FR-PAR] Serverless Databases issue
- ScalewayDegraded[OBJS] - [PL-WAW] - Elevated p99 latencies due to some servers being down
- ScalewayDegraded[CKPT] - [global] - Grafana is partially unavailable
- ScalewayDegraded[PGW] - [fr-par-1] - Public Gateway stuck in transient state
- ScalewayDegraded[CKPT] - [fr-par] - Impossible to query metrics older than 12h
- ScalewayDegraded[NETI] - [DC3] - Dedibox RPN switch in DC3 (room 4-3, rack C9) is down
- ScalewayPartial outage[fr-par] Performance degradation affecting Block Storage
- ScalewayDegradedPublic switch issue in DC2 room 205 rack E1
- ScalewayDegraded[WebHosting Elements] - pf-014 platform HTTP errors
- ScalewayDegraded[fr-par-1] - Unable to execute actions on Instances
2026-07
61 incidents
- ScalewayDegradedP4 - [NETI] - PARDC3 - Public switch s45-d14.dc3 rebooted
- ScalewayDegraded[TREM] - Service down
- ScalewayDegraded[BRMI] - nl-ams-2 - no ssh access to server
- ScalewayPartial outage[TEM] - Service Down
- ScalewayDegraded[it-mil-1] - Multiple products not available
- ScalewayDegraded[GAPI] - Gemma-4 infinite loops in response instabilities
- ScalewayDegraded[EM] [DDX] (PAR-1 DC2) Some servers are down on rack E6 room 103
- ScalewayDegraded[POST MORTEM] - FR-PAR-1 - Issue with some PRO2 instances
- ScalewayDegraded[DEDIBOX] [DC2]- 1 rack lost public connectivity
- ScalewayDegraded[BMNA] - Certificate imap.bookmyname.com seems to be incorrect
- ScalewayDegraded[API Gateway] - [it-mil] - connection failures
- ScalewayDegraded[KAFK] - [fr-par] Interruption of service during an upgrade
- ScalewayDegraded[JOBS] - [fr-par] - Execution of some job runs was interrupted
- ScalewayDegraded[CAAS] - [fr-par] - namespaces and containers stuck in transient statuses
- ScalewayPartial outage[KUBERNETES] - [fr-par] - Product API down
- ScalewayPartial outage[fr-par-1] - Issue with Compute Instances
- ScalewayDegraded[WBHE] - [fr-par] - inconsistencies in the database affecting free domain mappings
- ScalewayDegraded[API Gateway] - [it-mil] - connection failures
- ScalewayDegraded[BLOCK-STORAGE][FR-PAR-1] - Block Storage High latencies on write operations
- ScalewayDegraded- [it-mil-1] - Network issue API
- ScalewayDegraded[Kapsule] - [All region] - Error 500 when creating pool
- ScalewayDegraded[API Gateway] - [fr-par-1] APIs increase of error rate in fr-par
- ScalewayDegraded[Network infrastructure] - [DC5/PAR2] - unstable connection on one switch s1-a59.dc5
- ScalewayDegraded[Serverless SQL DB] - [fr-par1] - Slow cold starts
- ScalewayDegraded[Apple Silicon] - [fr-par-1/fr-par-3(dc2/dc4)] - degraded service
- ScalewayDegraded[Cockpit] - [it-mil1] - Observability down for 1h
- ScalewayDegradedLogin Issues Affecting Accounts with Multiple Organizations
- ScalewayDegraded[Cockpit] - [nl-ams] Ingestion errors on custom metrics
- ScalewayDegraded[Container Registry] - [world] - Missing tags on regional endpoints
- ScalewayDegraded[Network infrastructure] - [DC3] Room 4 4-6 rack 1 - Public switch is unreachable
- ScalewayDegraded[Cockpit] - [fr-par] Traces ingestion and query degraded
- ScalewayDegraded[Managed Inference] - [fr-par] Increase duration of deployment creation time
- ScalewayDegraded[Serverless Containers] - [nl-ams] Connectivity issues
- ScalewayDegraded[Generative APIs] - mistral-medium-3.5-128b might be unresponsive
- ScalewayDegradedWebHosting Elements and WebHosting Dedibox
- ScalewayDegraded[Managed Datalab] - [fr-par] Spark cluster creation failures
- ScalewayDegraded[Edge Services] - [world] High amount of 503 on pipeline with Object storage backend
- ScalewayDegraded[Network infrastructure] - [DC2] - Public switch s301-b5-2 has rebooted
- ScalewayDegraded[Dedibox VPS] - [fr-par] servers locked in Paris location
- ScalewayPartial outage- [it-mil-1] Object Storage connectivity issues
- ScalewayDegraded[MSGQ] - [fr-par] Missing IPs quotas on Production organisation
- ScalewayDegraded[Edge Services] - [world] High amount of 503 on pipeline with Object storage backend
- ScalewayDegraded[Scaleblocks] - [fr-par] SEDB deployment creation failures
- ScalewayDegraded[Object Storage] - [it-mil-1] Routing issue causing service unavailability
- ScalewayDegraded[Network infrastructure] - [nl-ams-1] Public switch reboot room H6-6B60
- ScalewayDegraded[BareMetal Provisionner] - [nl-ams] iPXE boot failures
- ScalewayDegraded- [fr-par-1] High latencies on File Storage
- ScalewayDegraded[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances
- ScalewayDegraded[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways
- ScalewayDegraded[File Storage] - [fr-par-1] High latencies
- ScalewayDegraded[Billing] - Duplicate email sent for Purchase Orders
- ScalewayDegraded[Dedibox VPS] - [fr-par] servers locked in Paris location
- ScalewayDegraded[Network infrastructure] - [nl-ams] Public switch h6-1219 is unreachable
- ScalewayDegraded[Block Storage] - [fr-par-2] High latencies on b_ssd volumes
- ScalewayDegraded[Block Storage] - [fr-par-2] High latencies and errors on volumes
- ScalewayDegraded[Generative APIs] - qwen3.6-35b-a3b model instabilities
- ScalewayDegraded[Environmental Footprint Usage] - flaky behavior on environmental impact availability report and environmental dashboard
- ScalewayDegraded[Dedibox VPS] - VPS connectivity issues in Paris.
- ScalewayDegraded[Block Storage - BSSD] - [fr-par-2] High latency on volumes
- ScalewayDegraded[Cockpit] - [fr-par] Difficulties querying Scaleway Metrics
- ScalewayDegraded[Key Manager] - [fr-par] Request timeouts due to migration issue
2026-06
34 incidents
- ScalewayDegraded[Network infrastructure] - [DC3] RPN switch rebooted
- ScalewayDegraded[Block Storage] - [fr-par-1] Latency spikes on volumes
- ScalewayPartial outage[Generative APIs] - BatchAPI is down
- ScalewayDegraded[COCKPIT] - [fr-par/pl-waw] - Scaleway Metrics/Logs ingestion down
- ScalewayDegraded[Container Registry] - [fr-par] Push slowness and errors
- ScalewayDegraded[Instance Orchestration] - [fr-par-1] Compute metrics lost on AZ
- ScalewayDegraded[Transactional Email] - [fr-par-2] Sending delays due to internal component restart
- ScalewayDegraded[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities
- ScalewayDegraded[AMS1] - Cooling Incident
- ScalewayDegraded[Cockpit] - [nl-ams] [fr-par] Product logs unavailable
- ScalewayDegraded[Cockpit] - [nl-ams] [fr-par] Product logs unavailable
- ScalewayDegraded[WebHosting Elements] - [fr-par] High load on pf-012 platform
- ScalewayDegraded[GAPI] - [fr-par2] - mistral-small-3.2 errors rate increasing
- ScalewayDegraded[Object Storage] - [fr-par-2] - Thermal shutdown for several storage pods
- ScalewayDegraded[RDB] - [fr-par] Managed Database provisioning delays
- ScalewayDegraded[Cockpit]-[fr-par] - memory pressure on product-frontend
- ScalewayDegraded[NATS, Queues, Topics & Events] - [fr-par] Monitoring data missing
- ScalewayPartial outage[Dedibox RPN-SAN] - [DC2/DC3] Storage failures on SAN HA pair HDD-18
- ScalewayDegraded[Kafka] - [fr-par] Control plane partial outage
- ScalewayMajor outage[Network infrastructure] - [DC5][PAR-2] Public network issue
- ScalewayDegraded[Block Storage] - [fr-par-2] - Latencies on b_ssd volumes due to a network issue
- ScalewayDegraded[PAR2] - Boot issue after installing an elastic metal
- ScalewayDegraded[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
- ScalewayDegradedP3- [CKPT] - [global] - Grafana instances are experiencing errors
- ScalewayDegraded[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
- ScalewayPartial outage[Generative APIs] - [fr-par] Dedicated deployment creation failures
- ScalewayDegraded[CKPT] - [fr-par] - SCW logs dropped for some clients on Serverless Compute Products
- ScalewayDegraded[VPC] - Connectivity Issue - Access to New Resources Impacted
- ScalewayDegraded[EDGE SERVICES] - Nodes temporarily down
- ScalewayPartial outage[Registry] - [fr-par] Slowness and push issues
- ScalewayDegraded[Registry] - [FR-PAR] Slowness and push issues
- ScalewayDegraded[Generative APIs] - [fr-par] New batches are stuck in validating
- ScalewayDegraded[Transactional Email] - Global Issue on domain record validation
- ScalewayDegraded[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12
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