- Level
- confirmed
- Worst impact
- Degraded
- Components
- Europe
- Regions
- eu
- Down Index
- 25of 100
Summary
Klarna says sign-in to the Klarna App in Norway was degraded due to vendor maintenance. The provider reports the maintenance is complete and sign-in has returned to normal; the incident is resolved.
Written by anthropic/claude-haiku-5.5 from Klarna's own updates.
What to do
Check whether you use Klarna Europe in eu. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 51m it lasted.
Anything that failed between 2026-11-15 00:24 UTC and 2026-11-15 06:16 UTC may need a replay.Subscribe to Klarna's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Klarna 2
- investigating
We are currently experiencing a degradation to sign-in in the Klarna App in Norway due to a vendor maintenance. We are working to restore the service as soon as possible. Thank you for your patience.
provider
- resolved
The vendor maintenance has been completed, and sign-in in the Klarna App in Norway has returned to normal.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-7557c6d147
Is Klarna still down?
No, this incident was resolved 2026-11-15 06:16 UTC. For Klarna's live state, see https://down.guide/providers/klarna.
How long did it last?
5h 51m, from 2026-11-15 00:24 UTC to 2026-11-15 06:16 UTC, by the times Klarna posted.
What was affected?
Klarna named Europe in eu.
What caused it?
Klarna hasn't published a root cause. If it does, it shows here.
Where does this come from?
Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.