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Incident

Planned maintenance: Database upgrade in Europe and the UK

Maintenance Lasted 1h 31m · started · Klarna's page

DWN-b7a3bcbac2

Level
confirmed
Worst impact
Maintenance
Components
Europe, Europe
Regions
eu

Summary

The provider says its planned database upgrade in Europe and the UK is in progress. Klarna Card and Klarna Credit Card payments and payment verification attempts may fail during a brief interruption of about one minute.

Written by anthropic/claude-haiku-5.5 from Klarna's own updates.

What to do

  • Check whether you use Klarna Europe, Europe in eu. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Check that everything you run on Klarna came back after the window closed 2026-11-12 06:00 UTC.

  • Subscribe to Klarna's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 3

  1. scheduled

    On 12 November between 05:30 and 07:00 CET, scheduled database maintenance may briefly affect Klarna Card and Klarna Credit Card payments in Europe and the UK. Some payments and payment verification attempts may fail during a short interruption of approximately one minute. We apologize for any inconvenience.

    provider

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

    provider

  3. in_progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b7a3bcbac2

Is this Klarna maintenance still going on?

No, it ended 2026-11-12 06:00 UTC.

How long did it last?

1h 31m, from 2026-11-12 04:30 UTC to 2026-11-12 06:00 UTC, by the times Klarna posted.

What was affected?

Klarna named Europe, Europe in eu.

What caused it?

Klarna hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.