New Twilio Accounts Experiencing Email Product Provisioning Delays

What to do

• Check whether you use Twilio Other. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Switch to another region or a fallback provider while it is open, if you have one.

  Otherwise back off retries and queue work, so you don't add load while it recovers.

• Watch Twilio's own updates; this page re-reads them every minute.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 1

1. investigatingNov 15, 2026, 1:16 PM UTC

   We are investigating an issue where users may experience provisioning delays into their email product after account creations, and some newly created Twilio accounts may not be able to use Twilio Email immediately. We will provide another update in 1 hour or as soon as more information becomes available.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.