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Incident

Network maintenance

Maintenance Ongoing for 1h 33m · started · Basecamp's page

DWN-fe221e781b

Updates every minute from the provider's page.

Level
confirmed
Worst impact
Maintenance
Components
Backpack, Basecamp 5, Basecamp Classic, Basecamp 2, Campfire, Fizzy, HEY, Highrise

Summary

Basecamp says network maintenance is underway on the underlying network that powers its apps. The provider earlier stated that no impact was expected.

Written by anthropic/claude-haiku-5.5 from Basecamp's own updates.

What to do

  • Check whether you use Basecamp Backpack, Basecamp 5, Basecamp Classic, Basecamp 2 and 4 more. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Expect Basecamp to be limited until the window closes.

    Pause deploys or jobs that need it, and warn your users if they will notice.
  • Watch Basecamp's own updates; this page re-reads them every minute.

  • Subscribe to Basecamp's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Basecamp 3

  1. scheduled

    The underlying network powering our apps is receiving some maintenance. No impact expected.

    provider

  2. in_progress

    Maintenance is underway.

    provider

  3. in_progress

    Maintenance is underway.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fe221e781b

Is this Basecamp maintenance still going on?

Yes, since 2026-11-12 05:00 UTC. For Basecamp's live state, see https://down.guide/providers/basecamp.

What was affected?

Basecamp named Backpack, Basecamp 5, Basecamp Classic, Basecamp 2 and 4 more.

What caused it?

Basecamp hasn't published a root cause. If it does, it shows here.

Where does this come from?

Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.