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Ably

Transient load-balancer issue in us-west-1

Degraded Lasted 0m · started · Ably's page

Level
confirmed
Worst impact
Degraded
Components
US West (Northern California)
Regions
us, us-west-1
Down Index
28of 100

What to do

  • Check whether you use Ably US West (Northern California) in us, us-west-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-10-30 16:48 UTC and 2026-10-30 16:48 UTC may need a replay.
  • Subscribe to Ably's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ably works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ably 1

  1. resolved

    Between 16:27-16:35 UTC, connection attempts to us-west-1 had an ~18% chance of being refused with an error due to a network load balancer issue. An Ably SDK will have been automatically retried to a fallback region, so an end user will have experienced no impact other than a slight increase in connection establishment latency.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-231722983f

Is Ably still down?

No, this incident was resolved 2026-10-30 16:48 UTC. For Ably's live state, see https://down.guide/ably.

How long did it last?

0m, from 2026-10-30 16:48 UTC to 2026-10-30 16:48 UTC, by the times Ably posted.

What was affected?

Ably named US West (Northern California) in us, us-west-1.

What caused it?

Ably hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ably's official status page, https://status.ably.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.