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Ably

issue with rewind=1 and persist-last in some situations

Degraded Lasted 0m · started · Ably's page

Level
confirmed
Worst impact
Degraded
Down Index
20of 100

What to do

  • Check whether your product depends on Ably. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-10-20 13:00 UTC and 2026-10-20 13:00 UTC may need a replay.
  • Subscribe to Ably's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ably works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ably 1

  1. resolved

    Between about 14:00 UTC on the 20th and 17:00 on the 21st, on channels with the persist last message (https://ably.com/docs/channels#rules) channel rule enabled, attachments with `rewind=1` in situations where the most recent message was published over two minutes ago but still somewhat recently (and where the channel has been continuously active in a given region since the message was published) may not have had that rewound message correctly delivered to the attaching client. We apologise to anyone whose application was affected by this.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b33c9884af

Is Ably still down?

No, this incident was resolved 2026-10-20 13:00 UTC. For Ably's live state, see https://down.guide/ably.

How long did it last?

0m, from 2026-10-20 13:00 UTC to 2026-10-20 13:00 UTC, by the times Ably posted.

What caused it?

Ably hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ably's official status page, https://status.ably.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.