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Ably

eu-west-1 NLB issues

Degraded Lasted 18m · started · Ably's page

Level
confirmed
Worst impact
Degraded
Components
Europe (Ireland)
Regions
eu, eu-central-1, eu-west-1
Down Index
39of 100

What to do

  • Check whether you use Ably Europe (Ireland) in eu, eu-central-1, eu-west-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 18m it lasted.

    Anything that failed between 2026-11-03 22:40 UTC and 2026-11-03 22:57 UTC may need a replay.
  • Subscribe to Ably's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ably works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ably 2

  1. monitoring

    From 21:55 UTC we have been seeing a 2% rate of connection errors in the eu-west-1 region, which looks similar to the loadbalancer issue last week. We are routing new traffic away from that region towards other regions (which will mostly land at eu-central-1, the next nearest region).

    provider

  2. resolved

    Traffic is once again flowing to the region as normal, we are continuing to monitor.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b72ff908c9

Is Ably still down?

No, this incident was resolved 2026-11-03 22:57 UTC. For Ably's live state, see https://down.guide/ably.

How long did it last?

18m, from 2026-11-03 22:40 UTC to 2026-11-03 22:57 UTC, by the times Ably posted.

What was affected?

Ably named Europe (Ireland) in eu, eu-central-1, eu-west-1.

What caused it?

Ably hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ably's official status page, https://status.ably.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.