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api.video

Delivery for VOD content suffers from slowing down

Degraded Lasted 2h 51m · started · api.video's page

Level
confirmed
Worst impact
Degraded
Components
Video On Demand
Regions
eu, us
Down Index
35of 100

What to do

  • Check whether you use api.video Video On Demand in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 51m it lasted.

    Anything that failed between 2021-02-18 16:40 UTC and 2021-02-18 19:31 UTC may need a replay.
  • Subscribe to api.video's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from api.video 2

  1. identified

    The delivery for VOD content suffers from slowing down but remains functional. The problem is identified and the solution is already being implemented. Return to normal in approximately 1 hour.

    provider

  2. resolved

    A large peak in traffic occurred in North America and part of this traffic was redirected to Europe to be able to manage it, impacting the performance of this region. Additional cache servers have been deployed in the North American region to support this traffic. The platform is stable again.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0b1eac8256

Is api.video still down?

No, this incident was resolved 2021-02-18 19:31 UTC. For api.video's live state, see https://down.guide/api-video.

How long did it last?

2h 51m, from 2021-02-18 16:40 UTC to 2021-02-18 19:31 UTC, by the times api.video posted.

What was affected?

api.video named Video On Demand in eu, us.

What caused it?

api.video hasn't published a root cause. If it does, it shows here.

Where does this come from?

api.video's official status page, https://status.api.video, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.