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api.video

Delivery Issues in the US

Partial outage Lasted 2h 22m · started · api.video's page

Level
confirmed
Worst impact
Partial outage
Components
Video On Demand
Regions
us

What to do

  • Check whether you use api.video Video On Demand in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 22m it lasted.

    Anything that failed between 2025-07-01 13:27 UTC and 2025-07-01 15:49 UTC may need a replay.
  • Subscribe to api.video's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from api.video 2

  1. identified

    We are currently experiencing delivery issues with Video On Demand (VOD) services for users located in the United States. The issue is linked to one of our third-party providers in the region. Videos that are not currently cached in our CDN may be unavailable or fail to load, while cached content remains accessible. We are actively working with our provider to resolve the problem and will provide updates as progress is made. We apologize for the inconvenience and appreciate your patience.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1206968436

Is api.video still down?

No, this incident was resolved 2025-07-01 15:49 UTC. For api.video's live state, see https://down.guide/api-video.

How long did it last?

2h 22m, from 2025-07-01 13:27 UTC to 2025-07-01 15:49 UTC, by the times api.video posted.

What was affected?

api.video named Video On Demand in us.

What caused it?

api.video hasn't published a root cause. If it does, it shows here.

Where does this come from?

api.video's official status page, https://status.api.video, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.