Delivery degraded

What to do

• Check whether you use api.video Video On Demand. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1d 2h it lasted.

  Anything that failed between 2021-02-02 14:45 UTC and 2021-02-03 17:20 UTC may need a replay.

• Subscribe to api.video's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from api.video 3

1. investigatingFeb 2, 2021, 2:45 PM UTC

   Following yesterday's incident, the delivery infrastructure is still experiencing unstable functioning today. All of our technical teams are working to resolve the problem and stabilize it as quickly as possible.

   provider

2. investigatingFeb 2, 2021, 7:06 PM UTC

   We are continuing to investigate this issue.

   provider

3. resolvedFeb 3, 2021, 5:20 PM UTC

   The delivery platform has been stable for 24 hours now. Data access conflicts on the central database prior to caching on the local redis created a bottleneck and the stacking of TCP connections to provide the resource access responses. We have adapted the configuration to better manage these competitive accesses. 2ndQuadrant/EDB(the world's largest provider of PostgreSQL products and solutions) did a full Postgresql configuration review this afternoon to provide additional optimizations as well.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.