Video ingestion issue

What to do

• Check whether you use api.video Video On Demand. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 35m it lasted.

  Anything that failed between 2023-03-14 15:43 UTC and 2023-03-14 16:18 UTC may need a replay.

• Subscribe to api.video's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from api.video 4

1. investigatingMar 14, 2023, 3:43 PM UTC

   We are currently experiencing an issue with our transcoding cluster that started at 15:10 UTC. The issue is impacting new video transcoding and ingestion, videos may take longer to transcode. All previously ingested videos are delivering normally. Our engineering team has identified the root cause and working on resolving the issue as soon as possible We will provide an update shortly.

   provider

2. investigatingMar 14, 2023, 3:43 PM UTC

   We are continuing to investigate this issue.

   provider

3. monitoringMar 14, 2023, 3:56 PM UTC

   We are seeing ingestion and video transcoding returning back to normal. Currently, we are monitoring the situation and we will update as soon as the issue is completely resolved.

   provider

4. resolvedMar 14, 2023, 4:18 PM UTC

   The issue with the ingestion and transcoding of videos is now resolved. All systems are back to a normal and operational state. We would like to apologize for any inconvenience that has been caused during the time of the incident.

   provider

Corrections

None so far.

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