Partial outage

What to do

• Check whether you use api.video Web services, Video On Demand, User space, Live Streaming. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 16m it lasted.

  Anything that failed between 2025-04-11 08:00 UTC and 2025-04-11 09:16 UTC may need a replay.

• Subscribe to api.video's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from api.video 2

1. identifiedApr 11, 2025, 8:00 AM UTC

   We are currently experiencing a significant degradation of our API due to a third-part provider having issue in different locations. We will provide more details as soon as possible.

   provider

2. resolvedApr 11, 2025, 9:16 AM UTC

   Earlier today, api.video experienced a disruption in service due to a network issue affecting our infrastructure provider, Gcore. This began at approximately 10:00 GMT+2 and caused degraded performance and potential unavailability for some users. Gcore identified and resolved the root cause of the issue, and services were fully restored as of 11:09 GMT+2 (services were partially back to normal at 10:38 GMT+2) . We have been monitoring the situation closely and can confirm that the issue is now resolved. We apologize for any inconvenience this may have caused and appreciate your patience. A Root Cause Analysis (RCA) from Gcore will follow in the coming days. If you continue to experience any issues, please don’t hesitate to reach out to our support team. More details about the issue here: https://status.gcore.com Thank you for your understanding.

   provider

Corrections

None so far.

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