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api.video

Major Incident - Dashboard, Live, VoD are impacted

Major outage Lasted 1h 5m · started · api.video's page

Level
confirmed
Worst impact
Major outage
Components
Web services, Video On Demand, Live Streaming
Down Index
59of 100

What to do

  • Check whether you use api.video Web services, Video On Demand, Live Streaming. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 5m it lasted.

    Anything that failed between 2025-11-05 07:49 UTC and 2025-11-05 08:54 UTC may need a replay.
  • Subscribe to api.video's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from api.video 7

  1. investigating

    We are currently investigating an issue related to our databases. Services impacted are the dashboard, the video upload, the delivery of private video, the live. Videos already in the CDN remains available.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. identified

    We are continuing to work on a fix for this issue.

    provider

  5. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  6. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  7. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4d2e6cde8f

Is api.video still down?

No, this incident was resolved 2025-11-05 08:54 UTC. For api.video's live state, see https://down.guide/api-video.

How long did it last?

1h 5m, from 2025-11-05 07:49 UTC to 2025-11-05 08:54 UTC, by the times api.video posted.

What was affected?

api.video named Web services, Video On Demand, Live Streaming.

What caused it?

api.video hasn't published a root cause. If it does, it shows here.

Where does this come from?

api.video's official status page, https://status.api.video, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.