- Level
- confirmed
- Worst impact
- Major outage
- Components
- Web services, Video Player, Video On Demand, User space
- Regions
- eu
- Down Index
- 63of 100
What to do
Check whether you use api.video Web services, Video Player, Video On Demand, User space in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 15m it lasted.
Anything that failed between 2021-10-13 07:15 UTC and 2021-10-13 08:30 UTC may need a replay.Subscribe to api.video's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from api.video 4
- investigating
Major connectivity issue of one of our hosting providers in EU and CA
provider
- investigating
We are continuing to investigate this issue.
provider
- identified
The issue is resolving, our API services are getting back to normal.
provider
- resolved
The servers are now functional. Customers can use our API. No data was lost.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-61cac790bf
Is api.video still down?
No, this incident was resolved 2021-10-13 08:30 UTC. For api.video's live state, see https://down.guide/api-video.
How long did it last?
1h 15m, from 2021-10-13 07:15 UTC to 2021-10-13 08:30 UTC, by the times api.video posted.
What was affected?
api.video named Web services, Video Player, Video On Demand, User space in eu.
What caused it?
api.video hasn't published a root cause. If it does, it shows here.
Where does this come from?
api.video's official status page, https://status.api.video, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.