Delivery issue

What to do

• Check whether you use api.video Video On Demand. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 7h 24m it lasted.

  Anything that failed between 2021-02-01 14:49 UTC and 2021-02-01 22:13 UTC may need a replay.

• Subscribe to api.video's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from api.video 4

1. investigatingFeb 1, 2021, 2:49 PM UTC

   We are having problems with the delivery of assets today. Our teams are actively working to resolve the problem.

   provider

2. identifiedFeb 1, 2021, 7:57 PM UTC

   We are migrating private assets management from the legacy database ETCD(a distributed key-value store) to a Postgresql+Redis databases due to a RPC connectivity issue between our different web-services and ETCD servers. The changes are almost ready to go into production.

   provider

3. monitoringFeb 1, 2021, 8:47 PM UTC

   The fix has been implemented, deployed in production and we are monitoring the result and the stability of the whole platform. We apologize to all our customers for the disagreement.

   provider

4. resolvedFeb 1, 2021, 10:13 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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