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Ashby

DropBox Sign updates not reflecting in Ashby

Partial outage Lasted 1h 5m · started · Ashby's page

Level
confirmed
Worst impact
Partial outage
Components
Dropbox Sign
Down Index
29of 100

What to do

  • Check whether you use Ashby Dropbox Sign. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 5m it lasted.

    Anything that failed between 2026-06-24 21:16 UTC and 2026-06-24 22:21 UTC may need a replay.
  • Subscribe to Ashby's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ashby works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ashby 3

  1. identified

    Starting at 4:30PM (UTC), Ashby stopped being able to process inbound data from Dropbox Sign. E-Signature requests were sent, but status updates were not recorded.

    provider

  2. monitoring

    A fix has been implemented, and data is in the process of being recovered.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2bc91895bc

Is Ashby still down?

No, this incident was resolved 2026-06-24 22:21 UTC. For Ashby's live state, see https://down.guide/ashby.

How long did it last?

1h 5m, from 2026-06-24 21:16 UTC to 2026-06-24 22:21 UTC, by the times Ashby posted.

What was affected?

Ashby named Dropbox Sign.

What caused it?

Ashby hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ashby's official status page, https://status.ashbyhq.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.