Structured resume parsing unavailable

What to do

• Check whether you use Ashby Recruiting. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 37m it lasted.

  Anything that failed between 2026-07-08 00:40 UTC and 2026-07-08 04:17 UTC may need a replay.

• Subscribe to Ashby's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=ashby works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ashby 3

1. identifiedJul 8, 2026, 12:40 AM UTC

   Due to an issue with a downstream provider, newly uploaded resumes are not being automatically parsed into structured data. Resume files remain available in the app, but contact info, work history, and plain-text content are not currently being extracted from newly-uploaded resumes. Application form autofill, AI job criteria evaluation, and resume-based search may be affected for new resumes. Email and Chrome extension resume imports may also fail until parsing is restored.

   provider

2. monitoringJul 8, 2026, 12:58 AM UTC

   Newly-uploaded resumes are now being parsed successfully. Resumes that failed to parse during the incident will be backfilled.

   provider

3. resolvedJul 8, 2026, 4:17 AM UTC

   This incident has been resolved. Resumes that failed to parse during the incident have been backfilled.

   provider

Corrections

None so far.

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