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Ashby

Ashby is unavailable or slow to load in South East Asia due to upstream provider

Degraded Lasted 5d 22h · started · Ashby's page

Level
confirmed
Worst impact
Degraded
Components
Recruiting, Analytics
Regions
apac

What to do

  • Check whether you use Ashby Recruiting, Analytics in apac. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5d 22h it lasted.

    Anything that failed between 2026-09-22 14:27 UTC and 2026-09-28 13:18 UTC may need a replay.
  • Subscribe to Ashby's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ashby works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ashby 8

  1. investigating

    We are currently investigating an issue affecting app availability in South East Asia.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We have determined the issue to be a service degradation in Cloudflare's Asia region. We are working with them to get this resolved.

    provider

  4. monitoring

    We are no longer seeing the issue, we will be monitoring until we have had confirmation that the issue is resolved upstream.

    provider

  5. identified

    The issue appears to have resurfaced, we are awaiting an update from our upstream provider. If possible, we recommend using a VPN to a server outside the affected region.

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  6. identified

    Our upstream provider has identified multiple subsea internet cable outages resulting in slowdowns in the Asia-Pacific region since September 21.

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  7. monitoring

    We have been informed that traffic is being re-routed around the affected region by our upstream provider. We will continue monitoring until we have confirmation that the issue is fully resolved.

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  8. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c87c50537a

Is Ashby still down?

No, this incident was resolved 2026-09-28 13:18 UTC. For Ashby's live state, see https://down.guide/ashby.

How long did it last?

5d 22h, from 2026-09-22 14:27 UTC to 2026-09-28 13:18 UTC, by the times Ashby posted.

What was affected?

Ashby named Recruiting, Analytics in apac.

What caused it?

Ashby hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ashby's official status page, https://status.ashbyhq.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.