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AssemblyAI

Real-time STT: 502 errors related to change to temporary tokens

Degraded Lasted 42m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Streaming API
Down Index
29of 100

What to do

  • Check whether you use AssemblyAI Streaming API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 42m it lasted.

    Anything that failed between 2026-10-28 18:11 UTC and 2026-10-28 18:53 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 3

  1. identified

    We have identified an issue with a recent change to temporary tokens that is causing some Real-time STT sessions that use temp tokens to fail with a 502 error. Our team is actively working to roll back this change.

    provider

  2. monitoring

    We have completed the rollback and are now seeing a reduction of 502 errors. We will continue to monitor traffic to ensure that error rates continue to return to the normal range.

    provider

  3. resolved

    We have continued to see good performance after the rollback and are now marking this issue as resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3d0aff2554

Is AssemblyAI still down?

No, this incident was resolved 2026-10-28 18:53 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

42m, from 2026-10-28 18:11 UTC to 2026-10-28 18:53 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Streaming API.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.