Skip to main content
AssemblyAI

Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model

Degraded Lasted 19m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Asynchronous API
Regions
eu, us

What to do

  • Check whether you use AssemblyAI Asynchronous API in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 19m it lasted.

    Anything that failed between 2026-10-06 15:44 UTC and 2026-10-06 16:03 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 4

  1. investigating

    We are experiencing an issue affecting asynchronous transcription requests using Universal-3 Pro on our EU endpoint. Beginning at 15:05 UTC, requests have increased processing time and some are resulting in errors. Our team is working to restore normal processing. Our US endpoint is not affected. Our team is actively investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented. We are seeing processing times return to the normal ranges and are continuing to monitor the results.

    provider

  4. resolved

    This incident has been resolved. Between approximately 15:05 and 15:45 UTC, async transcription requests using Universal-3 Pro on our EU endpoint took longer than usual to complete, and some requests failed. Processing times have returned to normal ranges and any requests that failed during this window can be safely resubmitted.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f549eedbc2

Is AssemblyAI still down?

No, this incident was resolved 2026-10-06 16:03 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

19m, from 2026-10-06 15:44 UTC to 2026-10-06 16:03 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API in eu, us.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.