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AssemblyAI

Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro

Degraded Lasted 1h 16m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Asynchronous API
Down Index
30of 100

What to do

  • Check whether you use AssemblyAI Asynchronous API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 16m it lasted.

    Anything that failed between 2026-11-02 21:42 UTC and 2026-11-02 22:58 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 5

  1. identified

    We've identified an issue causing a significant portion of pre-recorded transcription requests using Universal-3.5 Pro and Universal-3.6 Pro to fail or take longer than usual to complete, across all regions. Streaming is not affected. We've identified the cause and are rolling back a recent change, and we're beginning to see recovery.

    provider

  2. identified

    Error rates are decreasing as our rollback progresses, and we're continuing to work on fully resolving the issue. Some requests may still fail or take longer than usual to complete.

    provider

  3. identified

    We've applied a fix and error rates have dropped significantly. Some pre-recorded requests using Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro may still take longer than usual to complete while we work through the backlog.

    provider

  4. monitoring

    Error rates and processing times have returned to normal. We're monitoring to make sure performance remains stable.

    provider

  5. resolved

    We have continued to see good performance after the rollback, and error rates and processing times have remained in the normal ranges. We are now marking this issue as resolved. Any requests that returned an error during this incident can be safely resubmitted.

    provider

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Corrections

None so far.

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Questions about DWN-8eeeed5b0f

Is AssemblyAI still down?

No, this incident was resolved 2026-11-02 22:58 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

1h 16m, from 2026-11-02 21:42 UTC to 2026-11-02 22:58 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.