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Bandwidth

JFK Datacenter Incident

Degraded Lasted 4h 45m · started · Bandwidth's page

Level
confirmed
Worst impact
Degraded
Components
Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States
Regions
us
Down Index
25of 100

What to do

  • Check whether you use Bandwidth Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 45m it lasted.

    Anything that failed between 2026-08-14 13:30 UTC and 2026-08-14 18:15 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 3

  1. investigating

    Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.

    provider

  2. monitoring

    Teams are observing expected network performance and will monitor for stability.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0162bc23b7

Is Bandwidth still down?

No, this incident was resolved 2026-08-14 18:15 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

4h 45m, from 2026-08-14 13:30 UTC to 2026-08-14 18:15 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States in us.

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.