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Bandwidth

JFK Data Center Congestion

Degraded Lasted 7h 33m · started · Bandwidth's page

Level
confirmed
Worst impact
Degraded
Components
Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States
Regions
us
Down Index
26of 100

What to do

  • Check whether you use Bandwidth Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 33m it lasted.

    Anything that failed between 2026-06-24 13:56 UTC and 2026-06-24 21:28 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 2

  1. monitoring

    Bandwidth is experiencing congestion in our JFK data center. At this time we are not observing impact to customer calls. Bandwidth is monitoring and determining actions to ensure the data center remains stable.

    provider

  2. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-03f4868d62

Is Bandwidth still down?

No, this incident was resolved 2026-06-24 21:28 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

7h 33m, from 2026-06-24 13:56 UTC to 2026-06-24 21:28 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States in us.

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.