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Bandwidth

Outbound MMS Messaging Incident

Partial outage Lasted 1d 22h · started · Bandwidth's page

Level
confirmed
Worst impact
Partial outage
Components
MMS Messaging (MM4)
Down Index
33of 100

What to do

  • Check whether you use Bandwidth MMS Messaging (MM4). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 22h it lasted.

    Anything that failed between 2026-05-19 21:58 UTC and 2026-05-21 20:34 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 5

  1. identified

    Bandwidth teams have identified an off-network industry condition impacting outbound MMS messaging across multiple carriers. These messages may not deliver as expected. The Bandwidth network remains operational.

    provider

  2. identified

    The impaired industry vendor continues to work towards a resolution.

    provider

  3. identified

    The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.

    provider

  4. identified

    The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0aa0c83993

Is Bandwidth still down?

No, this incident was resolved 2026-05-21 20:34 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

1d 22h, from 2026-05-19 21:58 UTC to 2026-05-21 20:34 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named MMS Messaging (MM4).

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.