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Bandwidth

Messaging Incident

Degraded Lasted 6h 11m · started · Bandwidth's page

Level
confirmed
Worst impact
Degraded
Components
SMS Messaging (SMPP)
Down Index
21of 100

What to do

  • Check whether you use Bandwidth SMS Messaging (SMPP). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 11m it lasted.

    Anything that failed between 2026-08-18 07:57 UTC and 2026-08-18 14:08 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 4

  1. investigating

    Bandwidth teams are investigating an incident impacting some inbound and outbound messages via a specific carrier. Teams are working to restore expected network performance.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    Teams continue to investigate this incident and have determined it’s isolated to messages to the carrier Symbio.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-15748627e1

Is Bandwidth still down?

No, this incident was resolved 2026-08-18 14:08 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

6h 11m, from 2026-08-18 07:57 UTC to 2026-08-18 14:08 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named SMS Messaging (SMPP).

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.