- Level
- confirmed
- Worst impact
- Partial outage
- Components
- MMS Messaging (MM4), REST APIs - HTTP MMS Messaging, Toll Free MMS - Outbound
- Down Index
- 28of 100
What to do
Check whether you use Bandwidth MMS Messaging (MM4), REST APIs - HTTP MMS Messaging, Toll Free MMS - Outbound. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 29m it lasted.
Anything that failed between 2026-05-14 03:06 UTC and 2026-05-14 04:36 UTC may need a replay.Subscribe to Bandwidth's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bandwidth 4
- investigating
Bandwidth teams are investigating an incident impacting outbound messaging API requests where 400 errors are being returned. Specifically when media file is invalid or set to “null”. Teams are working to restore expected behavior.
provider
- identified
The source of the incident has been identified and work is underway to restore expected API behavior.
provider
- monitoring
Teams are observing expected API behavior and are monitoring for stability.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1b601747d6
Is Bandwidth still down?
No, this incident was resolved 2026-05-14 04:36 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.
How long did it last?
1h 29m, from 2026-05-14 03:06 UTC to 2026-05-14 04:36 UTC, by the times Bandwidth posted.
What was affected?
Bandwidth named MMS Messaging (MM4), REST APIs - HTTP MMS Messaging, Toll Free MMS - Outbound.
What caused it?
Bandwidth hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.